Help

Support is just a click or phone call away via our Brisbane support crew.

During the BETA period after December 5th 2025 all users receive free support via our Brisbane office, including phone and video chat support.

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Admin ‘One-on-One’ Training

While we are offering limited phone or video chat support for free during the BETA period we also provide more personalised and extended setup and training of WorkZerk. This allows you to really hit the ground running.

For importing existing data into WorkZerk, we recommend purchasing our white glove data import service.

Brisbane In-Person Training

WorkZerk training of your Admin users is available in Brisbane at our Herston, QLD 4006 office. Costs are $180+GST per hour (minimum of 90 minutes). Please enquire direct for more information.

On-Site In-Person Training

On-site support and ‘one-on-one’ training at your office or event is available for $180+GST, with a $100+GST call out fee within the Brisbane metropolitan area up to 30 mins travel from our inner city location in Herston QLD 4006 (including parking costs). Locations further away please request a quote.

Please enquire for other cities or locations outside Brisbane. Contact us for more information.

Remote Training

Remote one-on-one or team training is available via the free HelpWire app to users anywhere in Australia or New Zealand.

Remote training costs are $160+GST per hour. Please note: The first 10-15 minutes of the first session will be spent setting up the remote access software.